Information We Collect

We collect basic information in the following ways:

  • Information You Provide: When you fill out a form on our site (such as a contact form or service inquiry), we may collect your name, email address, phone number, and any other information you choose to share.
  • Automatically Collected Information: Our website may use cookies or similar technologies to collect non-personal information such as your browser type, pages visited, IP address, and how you interact with our site.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or requests
  • Provide services you’ve asked about
  • Improve our website and customer experience
  • Communicate updates or promotions (if you've opted in)
  • We do not sell or rent your personal information to anyone.

How We Share Your Information

We may share your information with trusted third-party services that help us operate our business (like website analytics or contact form tools), but only to the extent necessary. These services are required to keep your information secure and confidential. Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Cookies & Tracking

Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings if you prefer.

Your Choices

You are in control of your personal information. You can:

  • Request a copy of the data we have about you
  • Ask us to correct or delete your information
  • Opt out of future communications

To make a request, please contact us using the information below.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. While no online service is ever 100% secure, we use industry-standard measures to keep your data safe.

Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites.

Updates to This Policy

We may update this policy from time to time. When we do, we’ll revise the "Effective Date" at the top of this page.

Terms and Conditions for SMS:

1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive text messages from Saunava, you may receive messages related to the following:

  • Conversation External

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your bookings and account.

4. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:

You may opt in to receive SMS messages from Saunava in the following ways:

  • By submitting a form on our website

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@saunavastudio.com

  • Additional Options:
  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures:

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Saunava

info@saunavastudio.com

9175 Cherry Valley Ave, STE #10 SE Caledonia, MI 49316

(616) 552 - 8697